After creating an account you can publish a project that will be seen online. Freelancers interested in working for you will contact you, offering their services. You will choose the freelancer you wish to hire and decide how you want to communicate and process payments for the job. You can pay the freelancer directly or through BizReef either using our Escrow or transferring funds to other user’s account.
Click on ‘Post Your Project’ link on the main page. It will take you to New Project Page. Select project category, describe the job you offer in as much detail as possible, fill in all the required fields and click ‘Continue’.
Freelancers interested in having the job you offer will contact you through BizReef messaging system. You can continue communicating via BizReef or correspond directly. Please remember to cancel contacts you are not interested in pursuing.
How will I get offers only from professionals qualified to do the job I offer?
Be precise: describe in detail what has to be done and your expectations to the freelancer. The more information you provide about the job the better picture freelancers have if they are interested in it and have all the needed skills and qualifications.
Does it cost me anything to hire a freelancer through BizReef?
No, posting your project is free. Even when using the secure BizReef Escrow service, you are not paying anything extra.
You can use BizReef internal messaging system or any other method – email, IM, phones, even snail mail, if you wish.
I have already found the freelancer I want to work with, how can I contact him?
Every freelancer can be contacted directly from his profile: just click on the ‘Want to ask a question?’ button.
How do I pay for the work?
It’s up to you and the freelancer, you can use BizReef escrow, regular transfer via BizReef or pay directly. Using escrow is the safest way to pay for online services: when ordering the work, you deposit freelancer’s payment to your BizReef account and place it to escrow. Freelancer receives a confirmation about funds being escrowed; payment is released by you upon receiving the finished work or in partial payments. Should you not be interested in paying through escrow but don’t want to enclose personal financial information, you can process a direct payment through BizReef.
How can I deposit funds to my account?
You can use Credit Card, PayPal or Google Checkout for making a deposit. Simply log in to your account and go to Cashier – Deposit to see a list of available transaction methods. Some of the methods may not be available for all countries.
How do I put funds to escrow?
When you want to make a transfer to another user’s account and there are no funds in your account, clicking ‘Send a Payment’ will automatically take you to Cashier. You can deposit via Credit Card, PayPal or Google Checkout. If you want the payment to be sent through BizReef Escrow, check the ‘I want to use BizReef Escrow service’ box.
Can I release escrowed funds in several payments?
Yes, you can release partial payments.
How do I withdraw funds from my account?
Simply go to Cashier – Withdraw, select your preferred payment method, enter the sum and click on Submit Withdrawal. Withdrawals are released within 24 hours.
Can I transfer money to another user without a project?
Yes, if you don’t want to use escrow but do not wish to give out personal financial information, you can process the payment through BizReef.
What if wrong amount of money was escrowed or transferred to another account?
Please contact us and explain the situation. If needed, confirmation from the freelancer will be requested before corrections are made.
What are the benefits of using the escrow system?
You can be sure to receive the ordered service – satisfaction is guaranteed and transactions with the freelancers risk-free. Your payment is held in Escrow and released only upon your approval of the delivered work. In case of disagreement projects paid through Escrow can be brought to arbitration to be reviewed by BizReef Team.
Should I make advance payments?
We recommend using BizReef escrow and releasing parts of funds when agreed milestones are reached and not to pay in advance. There is no option to refund released payments.
How do I cancel an Escrow payment?
Please contact BizReef at
support@bizreef.com and describe the situation. If needed, confirmation from the freelancer will be requested before escrow release.
What is the ‘Days Open for Bidding’ field for?
You decide for how many days the project is published on the site and open for bidding. This shows the freelancers how much time is left for bidding on your project. The project is automatically removed from the site when the bidding period expires but you can extend it.
Why do I have to set a number of offers I wish to receive?
You can request up to 5 offers when posting your project. If you don’t find the person you wish to hire from among the 5 first offers, you can request additional offers.
How to I edit or remove my project?
Go to Activity – Projects I Posted – View to make any changes you wish. When you hire a freelancer and pay directly, please remove the project from the site. It’s removed automatically when you hire someone through BizReef or bidding period expires. Project details such as number of bids you wish to receive, bidding period or budget range can be edited at any time.
Who rates the Freelancers?
Freelancers are rated by customers who have worked with them.
Can I advertise my own freelance services and order what I need from the site at the same time?
Yes.